Frequently Asked Questions
okkbajee FAQ — Answers to All Questions
Whatever questions you have about accounts, deposits and withdrawals, bonuses, games and security — you will find all the answers right here.
okkbajee is a trusted online gaming platform in Bangladesh where you can enjoy live casino, sports betting, slots and fishing games. Below we have provided detailed answers to the most common questions so you can start playing without any obstacles. If you cannot find an answer to your question, contact our 24/7 live chat support.
Account & Registration
Creating an account at okkbajee is simple and quick. Go to our login page, fill in the registration form with your name, mobile number and a strong password. Complete verification using the OTP sent to your phone, and your account will be ready within minutes. The entire process can be done in Bengali.
okkbajee is only for users aged 21 and above. During registration you must confirm that you are over 21 years old. Your national ID or passport details may be requested as proof of age during account verification. The platform is strictly off-limits for minors.
No. Under okkbajee rules, each user may only open one account. Creating multiple accounts is prohibited, and if detected, all associated accounts will be closed. This rule is strictly enforced to ensure a fair playing environment.
Click the "Forgot Password?" option on the login page. An OTP will be sent to your registered mobile number. Use that code to verify your identity and set a new password. If you have trouble, contact our 24/7 live chat support.
Account verification at okkbajee is carried out to ensure secure transactions and prevent fraud. Upload photos of the front and back of your national ID from the profile section. In most cases the verification process is completed quickly. Once verified, your withdrawal limit increases.
Deposits & Withdrawals
Deposits from bKash to okkbajee are generally instant. Your wallet balance is updated immediately after you make the payment to the correct mobile banking number. If there is any delay, contact live chat with your transaction ID.
The minimum deposit at okkbajee is ৳100 (for all payment methods). The minimum withdrawal amount is ৳1,000. These limits apply across all three methods — bKash, Nagad and Rocket.
Withdrawals from okkbajee are generally completed within 5 to 30 minutes. When you request via bKash, Nagad or Rocket, the money reaches your mobile wallet within that time. The process is even faster when your account verification is complete.
Yes. Both Nagad and Rocket can be used for deposits and withdrawals at okkbajee under the same rules. The minimum deposit is ৳100, the minimum withdrawal is ৳1,000 and the withdrawal time is 5–30 minutes — all identical across the three methods.
okkbajee itself does not charge any extra fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad or Rocket) may apply their own transaction charges. Contact the relevant payment provider for the latest fee information.
Games & How to Play
To bet on BPL (Bangladesh Premier League) matches, go to the cricket section at okkbajee. Select your preferred match from the list, choose the type of bet (match winner, top batter, over/under, etc.), set the amount and confirm. Both pre-match and live betting are available.
The slots section at okkbajee features a large number of games from top providers including PG Soft, Pragmatic Play and JILI. You will find classic slots, Megaways, jackpot slots and many more varieties. Every game can be tried for free in demo mode.
Yes. okkbajee is fully mobile-friendly. The entire platform runs smoothly from the browser of any Android or iOS smartphone. All games, payment and support features work the same way on mobile. There is no need to download a separate app.
In live casino, games hosted by real dealers are streamed live. You can play roulette, blackjack, baccarat or live show games from Evolution Gaming or Ezugi from home. You can also interact with the dealer through the chat feature. It is the closest experience to a real casino.
RTP (Return to Player) is the theoretical percentage of total wagers that a game returns to players over the long term. For example, a 95% RTP means an average of ৳95 is returned for every ৳100 wagered. However, this is a mathematical average across millions of spins — results in any individual session may vary. okkbajee ensures fair play across all games.
Cannon Fishing is an action-packed shooting game where you aim and fire at fish swimming across the screen. Each fish has a different value — larger and rarer fish give more points. The power of your shot is determined by the amount you bet. The higher your score, the greater your winnings.
Bonuses & Promotions
Open a new account at okkbajee and make your first deposit to receive a 120% welcome bonus of up to ৳5,000. For example, depositing ৳1,000 adds a ৳1,200 bonus, bringing your total balance to ৳2,200. No separate code is needed — the bonus is applied automatically on your first deposit.
The wagering requirement for the welcome bonus is 25x. This means the bonus amount must be wagered 25 times before it can be withdrawn. For example, if you receive a ৳1,200 bonus, you need to complete ৳30,000 in turnover. You can bet on any game to meet the requirement.
The okkbajee VIP program has three tiers — Bronze, Silver and Gold. Bronze members receive up to 0.5% weekly cashback. This increases to up to 1.0% at Silver, and Gold members enjoy up to 1.5% cashback every week. You can move up to higher tiers through regular play.
okkbajee VIP cashback is calculated on a weekly basis. A portion of your total net losses for the week is credited to your account as cashback. Depending on your VIP tier, this rate can range from 0.5% to 1.5%. Cashback is credited every Monday.
Yes. okkbajee offers special promotions during major tournaments such as the T20 World Cup, BPL and IPL, as well as during festivals like Eid and Pohela Boishakh. Check the promotions page regularly and ask via live chat to stay updated on these offers.
Security & Responsible Gaming
okkbajee is a safe and reliable platform. All transactions and personal information are protected by SSL encryption. Our games are tested by independent providers, ensuring neutral and fair outcomes. Your personal and financial information is never shared with third parties.
Yes. To support responsible gaming, okkbajee offers a self-exclusion feature. You can temporarily suspend your account for a set period of time. To make this request, contact the support team via live chat or email — they will act promptly.
okkbajee places the highest importance on responsible gaming. Deposit limits, session time limits and self-exclusion are all available. You will find detailed information and guidance on our responsible gaming page. Remember — gaming is for entertainment only, and never bet beyond your means.
Yes. Under okkbajee's privacy policy, your name, mobile number, payment details and other personal data are always stored in encrypted form. This information is never shared for marketing purposes or with third parties. Read our privacy policy for full details.
okkbajee offers live chat support in Bengali 24 hours a day, 7 days a week. For any issue, click the live chat icon on the site or send an email to [email protected]. Our support team will resolve your issue promptly.
Still have questions? Get in touch with support
Our Bengali-language support team is ready to help you 7 days a week, 24 hours a day. Contact us via live chat or start your gaming journey at okkbajee.
Contact Us Directly
Live Chat
Bengali-language support 24/7. Click the chat icon on the site for instant help.
Email Support
[email protected]
Email us for detailed questions and get a quick reply.
Responsible Gaming
Visit our responsible gaming page for gaming limits or self-exclusion.